Free Shipping For Order Over $69
Exchanges & Returns
What is SLIM's return policy?
• We accept exchanges & returns within 30 days of receiving.
• Products must be returned unworn, unwashed, in their original condition and with all tags and liners attached.
• We kindly ask to please try on items while not wearing make up, perfume, or beauty products that can leave marks or scents, as this could cause the item to be non-returnable.
• Exchanges:
- For any exchange caused by our error, we provide free replacements with no additional charges.
- However, starting from the second exchange, customers will be responsible for the shipping costs associated with the exchange.
• Returns and Refunds:
- In the event that a customer chooses to return an item for a refund, please note that SLIM does not provide free return shipping.
- SLIM can provide a return label for the convenience of the customer, but a processing fee of $9.9 USD will be applicable and charged to the customer.
How do I return my order?
If you would like to return your order, please fill out the return form that came with the package. Make sure to include all the information requested on the form, such as the order number and the reason for the return. Once the form is complete, carefully seal the package and attach the shipping label that was also included with the package. Place the package in an appropriate shipping box and be sure to take the package to the post office or a courier service as soon as possible. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.
How do l request an exchange ?
Finding the perfect Swimsuit can be tough. Luckily, with our 100% Fit Guarantee, you get easy returns or exchanges for another size or product. To issue a request:
- You can simply email our customer care team service@slimswimsuit.com and inform us of your order number and your exchange/return request. As soon as you have brought your package to your local post office, please reach out to our team to share your return tracking with us.
How long does a refund or exchange take to process?
Once we see your garment(s) are on route to us, for the exchange request, your exchange garment(s) will be shipped out to you and a shipping confirmation email will be sent right over to let you know it's on the route;
for the return request, we will get your refund processed for you, and you will be notified via an email. Your refund will be processed and applied to the original method of payment.
Note that refunds can take up to 1-3 business days to appear on your bank account due to varying processing times of financial organizations.
What if l closed my card/bank?
Currently, we can only issue a refund to the original payment method, meaning that we cannot issue a refund to a new account or card.
If you have a new credit card, but the original account remains active, the refund will process back to your account. If the account has been completely closed, please consult the bank first. You can reach out to us at service@slimswimsuit.com if you need further assistance.
How to request a return label?
If you are not totally in love with how they feel or fit, simply exchange or return them within 30 days, please feel free to contact us for a return label. Email to service@slimswimsuit.com.* One return label for per order.
Can you help with a defective product?
We apologize if you received a damaged item. Please send a photo of the damaged product to service@slimswimsuit.com with your order number and we would be happy to help you with a resolution. Please note that any damaged item outside of a 30 days return window cannot be returned or refunded.
SLIM Free Return & Exchange Protection
Just pay $4.9 to enjoy FREE returns/exchanges for your entire order!
▸ How to get it?
- Free Return" service product before checkout
▸ What you get:
✓ No-reason returns/exchanges within 30 days
✓ Free return shipping (originally $9.98)
✓ Priority processing
Small fee, big protection - shop with confidence!
Questions? Our 24/7 customer service team is always here to help.